Discovery
Gather the organisation’s requirements, understand current business processes and workflows, and identify where a solution can streamline operations.
About Mediacent
Technology. Business. Collaboration.
A pan-African IT infrastructure service company delivering software and hardware solutions through certified technology partnerships.
Vision
To be the leading Pan-African IT infrastructure service provider; renowned for its innovation, customer service and expertise.
Mission
To empower businesses by providing cutting-edge IT solutions that drive efficiency, security and growth.
Approach & methodology
Discovery through to deployment
Planning
Set up a project team, define roles and responsibilities, and build a deployment timeline.
Design
Configure the solution, customise workflows and design integrations with other systems.
Build
Create user accounts, migrate data, configure integrations and test that everything works as expected.
Training
Train users on the solution through sessions and ongoing support.
Deployment
Roll the solution out to the organisation, monitor performance and make necessary adjustments.
Why Mediacent
Our USPs
Business Process Optimization
Understand and curate the client business process, migrate data from existing systems, then deploy and implement the product.
Access to subject matter experts
Specialists across each partner technology guide clients through informed, practical decisions.
Highly certified delivery team
A trained and certified team implements and customises partner solutions across industries.
After-sales support
Ongoing support, training and account management continue after go-live.
Service differentiation
Combined software and hardware capability delivered through certified partnerships, not generic reselling.
Locations
Where we operate
East Africa
Mediacent Interactive (HQ)
The Apiary, 4th Floor, ABC Place, Waiyaki Way, Nairobi, Kenya
info@mediacent.africa · +254 20 389 4153
West Africa
Mediacent West Africa
Landmark Tower, Oniru Rd, Victoria Island, 101241, Lagos, Nigeria
info@wa.mediacent.africa · +234 1 912 5199
Southern Africa
Mediacent Mauritius
37 Sir William Newton Street, Port Louis 11328, Mauritius
info@mus.mediacent.africa · +230 206 0000