Legal case management
GMK Advocates
GMK Advocates digitised immigration case workflows with Zoho Creator, replacing paper-heavy administration with a structured case management platform.
Challenge
Manual legal operations created scattered files, repetitive admin work and inconsistent client communication, restricting team productivity and visibility.
Solution
Mediacent built a custom Zoho Creator case management system with client portal access, workflow automation, document handling and reporting for legal teams.
Implementation timeline 3 months Project summary
Case operations Digitized System design
Outcomes
What changed after implementation.
- Case files, client updates and key documents were centralized and easier to manage.
- Workflow automation reduced repetitive tasks and improved responsiveness.
- The firm gained a more scalable, visible and compliant case management process.
Relevant capability
Where this work fits.
Technology partners
