Business systems & omnichannel growth
Adaptis International
Adaptis unified multi-brand digital inquiries in a single Zoho-driven lead management system, increasing accountability and leadership visibility.
Lead flow Unified
Work
Selected client programmes and operational improvements.
Mediacent helps organisations simplify operations, improve customer experience and give leadership real visibility into what is working. These examples show the kind of business environments, systems and outcomes we support.
What we deliver
Practical improvements across business systems, service teams and customer operations.
Each case study reflects a real operational challenge and the system or process designed to improve outcomes without adding unnecessary complexity.
HR operations & payroll
Blackwood Hodge Kenya
Blackwood Hodge Kenya replaced manual HR processes with a centralized Zoho People and payroll platform to support growth and compliance.
Implementation timeline 3 months
HR operations & payroll
Blackwood Hodge Power Services Uganda
Blackwood Hodge Uganda modernised workforce administration with Zoho People, bringing attendance, leave and payroll into one controlled system.
Implementation timeline 3 months
International research & recruitment
CIFOR-ICRAF
CIFOR-ICRAF replaced a fragmented recruitment process with Zoho Recruit to coordinate hiring across multiple countries and locations.
Project duration 7 months
Project preview
Renewable energy operations
Empower New Energy
Empower New Energy used Zoho Desk to operationalize an across-Africa after-sales support network for clean energy assets and contractors.
Implementation timeline 2 months
Legal case management
GMK Advocates
GMK Advocates digitised immigration case workflows with Zoho Creator, replacing paper-heavy administration with a structured case management platform.
Implementation timeline 3 months